ABC Warehouse delivery

I recently went to ABC Warehouse on S.Penn in Lansing, Michigan and purchased a mattress and box springs set. I paid extra for delivery/setup/haulaway. I took apart my old bed and had it sitting outside ready to be hauled away to make it easier for the delivery team. I had them leave the new mattress and box springs in my living room as I am capable of setting it up myself. again it makes it easier for the delivery guys.

After all that the asshole delivery team refused to take the old mattress and box springs giving me some bullshit about contaminating the rest of the load. There is nothing on the old ones to contaminate anything. We do not have any bugs in our house and I tend to keep it at least clean enough for company. They even had a big plastic bag to put both in because the new ones came together inside of one even though they were wrapped separately. The assholes just did not want to have to move them around as the day went on. There were 3 of them.

When I called ABC to complain they said they would call the drivers and then call me back. When they called back they said that the drivers were not going to come back and take the old mattress and box springs. The ABC person then stated that they have no control over the drivers as they are contractors. ABC needs to contract with someone else. These people were dirty and not professional looking. I will admit that the two helpers that carried the new set into the house were at least polite.

On the part of ABC, they said that they will mail me a 30 dollar rebate check.

Come on people run your own companies and make sure that things are done right.